BiryaniHub Vendor Terms and Conditions

Last Updated: May 2026
Effective Date: [Deployment Date]

1. INTRODUCTION

These Vendor Terms and Conditions ("Terms") govern the participation of restaurants, kitchens, and food establishments ("Vendor," "You," or "Your") in the BiryaniHub platform located at biryanihub.co ("Platform"). By completing the vendor registration process and agreeing to these Terms, You enter into a binding legal agreement with BiryaniHub.

PLEASE READ THESE TERMS CAREFULLY BEFORE REGISTERING. BY CLICKING "I AGREE," YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

2. VENDOR ELIGIBILITY AND OWNERSHIP VERIFICATION

2.1 Legal Capacity

You represent and warrant that:

2.2 Ownership or Authorized Representation

You confirm that you are either:

  1. The sole owner or co-owner of the registered restaurant/kitchen; OR
  2. A duly authorized representative acting on behalf of the owner(s) with written authorization from the owner(s)

If you are a representative and not the owner, you must provide:

2.3 Identity Verification Requirement

To complete vendor registration, You must provide valid government-issued identification (passport, driver's license, national ID card, or similar) that clearly displays:

3. NAME MATCHING REQUIREMENT

3.1 Legal Name Alignment

You acknowledge and agree that:

3.2 Name Mismatch Protocol

If the name on your submitted ID does not match the registration name:

3.3 Future Name Changes

If you legally change your name (marriage, deed poll, etc.):

4. VENDOR ACCOUNT AND REGISTRATION

4.1 Registration Information Accuracy

You warrant that all information provided during registration is:

4.2 Account Security

You are solely responsible for:

4.3 Single Account Policy

Each restaurant must maintain only one active account on the Platform. Operating multiple accounts for the same restaurant is prohibited and will result in account termination.

5. BUSINESS REGISTRATION AND COMPLIANCE

5.1 Legal Business Status

You confirm that the restaurant/kitchen:

5.2 Documentation

You agree to provide, upon request:

5.3 Compliance with Laws

You agree to:

6. RESTAURANT INFORMATION AND MENU MANAGEMENT

6.1 Accurate Restaurant Details

You agree to provide and maintain accurate information about your restaurant:

6.2 Menu Content Standards

All menu items must:

6.3 Menu Modifications

You may update your menu at any time. However:

6.4 Prohibited Items

Your menu cannot include:

7. ORDER FULFILLMENT OBLIGATIONS

7.1 Order Acceptance and Fulfillment

You agree to:

7.2 Kitchen Status Accuracy

You must:

7.3 Order Rejection and Cancellation

You may reject or cancel an order only in the following circumstances:

Abuse of cancellation privileges may result in account suspension.

7.4 Delivery and Fulfillment Timing

For orders marked for delivery:

8. PHOTOS AND VISUAL CONTENT

8.1 Photo Requirements

8.2 Intellectual Property Rights

You represent and warrant that:

8.3 Photo Removal

BiryaniHub may remove photos that are:

9. PAYMENT TERMS AND COMMISSION

9.1 Commission Structure

You acknowledge that BiryaniHub charges a commission on each completed order as follows:

9.2 Payment Processing

9.3 Invoice and Payment Records

You agree to:

9.4 Chargeback Disputes

Any chargebacks or payment disputes will:

10. RATINGS, REVIEWS, AND CUSTOMER FEEDBACK

10.1 Rating System

You understand that:

10.2 Response to Reviews

You may:

10.3 Prohibited Conduct

You must not:

Violation of these rules will result in immediate account suspension and possible legal action.

11. DATA AND PRIVACY

11.1 Customer Information

You acknowledge that you will have access to customer:

11.2 Data Handling Obligations

You agree to:

11.3 Prohibited Uses

You must not:

12. PROHIBITED CONDUCT

You agree not to:

12.1 Illegal Activities

12.2 Platform Abuse

12.3 Conduct Standards

12.4 Quality and Safety

13. LIABILITY AND DISCLAIMERS

13.1 Assumption of Risk

You acknowledge that:

13.2 Limitation of Liability

To the maximum extent permitted by law:

13.3 Indemnification

You agree to indemnify and hold BiryaniHub harmless from any claims, damages, or expenses arising from:

14. SUSPENSION AND TERMINATION

14.1 Causes for Immediate Suspension

BiryaniHub may immediately suspend your account without notice if:

14.2 Causes for Termination

BiryaniHub may terminate your account (with 7-14 days written notice) if:

14.3 Account Termination Process

Upon termination:

14.4 Reapplication After Termination

Vendors whose accounts are terminated for cause may reapply only after:

15. INTELLECTUAL PROPERTY RIGHTS

15.1 BiryaniHub Intellectual Property

You acknowledge that:

15.2 Your Content License

By posting content to the Platform (menus, photos, descriptions), you grant BiryaniHub:

16. MODIFICATIONS TO TERMS

16.1 Right to Change Terms

BiryaniHub reserves the right to modify these Terms at any time. Changes become effective:

16.2 Continued Use as Acceptance

If you continue operating your account after the 30-day notice period, you are deemed to have accepted the modified Terms.

16.3 Material Changes

If we make material changes that negatively affect your obligations, we will:

17. DISPUTE RESOLUTION

17.1 Informal Resolution

Before initiating formal proceedings, You agree to:

17.2 Mediation

If informal resolution fails, disputes may be submitted to non-binding mediation before any legal action.

17.3 Governing Law and Jurisdiction

17.4 Arbitration Clause (Optional - Include if applicable)

Any disputes not resolved through mediation may be resolved through binding arbitration rather than court proceedings, subject to applicable law.

18. DEFINITIONS

| Term | Definition | |------|-----------| | Platform | The BiryaniHub website and mobile applications at biryanihub.co | | Vendor | A restaurant, kitchen, or food establishment registered on the Platform | | You/Your | The individual registering and representing the Vendor | | Order | A customer's purchase of food items through the Platform | | Commission | The percentage fee BiryaniHub charges per completed order | | Valid Identification | Government-issued photo ID (passport, driver's license, national ID) that is not expired |

19. ADDITIONAL TERMS BY JURISDICTION

[Add jurisdiction-specific addendums as needed for compliance with local laws]

20. ENTIRE AGREEMENT

These Vendor Terms and Conditions constitute the entire agreement between You and BiryaniHub regarding vendor participation. This agreement supersedes all prior agreements, understandings, and negotiations.

21. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.

22. CONTACT INFORMATION

For questions, disputes, or concerns regarding these Terms:

BiryaniHub Support
Email: support@biryanihub.co
Phone: [Support Phone Number]
Address: [Business Address]
Website: biryanihub.co

VENDOR ACKNOWLEDGMENT AND AGREEMENT

BY COMPLETING VENDOR REGISTRATION AND CLICKING "I AGREE" BELOW, YOU CONFIRM:

Vendor Name (Legal Name on ID): _________________________________

Name of Individual Registering: _________________________________

Date of Agreement: _________________________________

Digital Signature / Agreement Timestamp: [Automatically captured by system]

Vendor Account ID (auto-assigned): _________________________________

This document should be reviewed by a legal professional in your jurisdiction to ensure compliance with local food service regulations and consumer protection laws.